1 Introduction
Welcome to the Ceobet Privacy Policy. Ceobet ("we", "us", "the Platform") is committed to protecting the personal data of every player who registers and uses the platform at ceobet.live. This Privacy Policy explains what data we collect, why we collect it, how we use it, and what rights you have over your own information.
This policy applies to all players accessing Ceobet from Bangladesh and covers all interactions with the platform — including account registration, deposits, withdrawals, betting activity, and use of the Ceobet mobile app. By creating a Ceobet account, you confirm that you have read and understood this Privacy Policy.
If you have any questions about how Ceobet handles your personal data, contact the privacy team at [email protected] at any time. We aim to respond to all privacy-related queries within two business days.
2 Data We Collect
Ceobet collects only the personal data that is necessary to operate the platform, process transactions, verify player identity, and comply with applicable legal obligations. The table below summarises the categories of data we collect and why.
| Data Category |
Examples |
Purpose |
| Identity Data |
Full name, date of birth, national ID number |
Age verification, KYC compliance, account security |
| Contact Data |
Mobile number, email address |
Account communication, transaction alerts, support |
| Financial Data |
bKash/Nagad/Rocket account number, transaction history |
Processing deposits and withdrawals, fraud prevention |
| Technical Data |
IP address, device type, browser, operating system |
Platform security, fraud detection, service optimisation |
| Usage Data |
Betting history, login times, pages visited, session duration |
Responsible gaming monitoring, platform improvement |
| Communication Data |
Support chat logs, email correspondence |
Resolving disputes, improving customer service quality |
Ceobet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.
3 How We Collect Your Data
Ceobet collects personal data through several channels. Understanding how your data reaches us helps you stay informed and in control.
- Direct registration: When you create a Ceobet account, you provide your name, contact number, email address, and date of birth directly to us.
- Transactions: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction data is shared with Ceobet by the payment processor to confirm the transfer.
- KYC verification: When Ceobet requests identity documents, you upload them directly through the platform. These are stored securely and used only for verification purposes.
- Platform activity: As you use Ceobet — browsing markets, placing bets, logging in — the platform automatically records usage data to maintain security and improve the experience.
- Cookies and tracking: Ceobet uses cookies and similar technologies to remember your preferences and analyse how the platform is used. See Section 6 for full details.
- Support interactions: When you contact Ceobet support via email or live chat, the content of those conversations is recorded and stored.
Ceobet never purchases personal data from third-party data brokers. All data we hold about you comes directly from your interactions with the platform or from our authorised payment and verification partners.
4 How We Use Your Data
Ceobet uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how your data is used on the Ceobet platform:
- Account management: To create, maintain, and secure your Ceobet account, including password resets and login verification.
- Payment processing: To process deposits and withdrawals accurately and securely via your registered mobile banking account.
- Identity verification: To confirm your age and identity in line with KYC requirements, ensuring the platform is used only by eligible players.
- Fraud and security: To detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access.
- Responsible gaming: To monitor betting patterns and identify players who may be showing signs of problem gambling, so that appropriate support can be offered.
- Customer support: To respond to your queries, resolve disputes, and improve the quality of support provided by the Ceobet team.
- Legal compliance: To meet obligations under applicable laws and regulations, including anti-money laundering requirements.
- Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive them.
- Platform improvement: To analyse how players use Ceobet and make improvements to the interface, game selection, and overall experience.
Legal Basis: Ceobet processes your personal data on the basis of contractual necessity (to deliver the service you signed up for), legal obligation (to comply with applicable laws), legitimate interest (to protect the platform and its players), and consent (for marketing communications).
5 Sharing Your Data
Ceobet does not sell your personal data. We share data only in the limited circumstances described below, and only with parties who are contractually required to handle it securely and in line with this Privacy Policy.
- Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and security standards.
- Identity verification providers: Third-party KYC partners may receive your identity documents to assist with age and identity verification. These partners are bound by strict data processing agreements.
- IT and platform infrastructure providers: Companies that host or maintain the Ceobet platform may have access to data as part of their service delivery. They are not permitted to use this data for any other purpose.
- Legal and regulatory authorities: Ceobet may be required to disclose personal data to law enforcement, regulatory bodies, or courts where required by law or in response to a valid legal request.
- Fraud prevention agencies: In cases of suspected fraud or money laundering, Ceobet may share relevant data with fraud prevention organisations or financial intelligence units.
Ceobet does not share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
6 Cookies
Ceobet uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform remember your preferences and understand how you use the site.
- Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
- Functional cookies: Remember your preferences such as language settings and display options, so you don't have to reset them every visit.
- Analytics cookies: Help Ceobet understand how players navigate the platform — which pages are visited most, where players drop off, and how long sessions last. This data is used in aggregate and is not linked to individual identities.
- Marketing cookies: Used only if you have opted in to marketing communications. These help Ceobet deliver relevant promotional content based on your activity on the platform.
You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to use the core features of the Ceobet platform, though some personalisation features may not work as expected.
7 Data Retention
Ceobet retains your personal data only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following retention periods apply:
- Account data: Retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
- Transaction records: Retained for a minimum of five years from the date of the transaction.
- KYC documents: Retained for five years after account closure or the completion of the last transaction, whichever is later.
- Support communications: Retained for two years from the date of the last interaction.
- Marketing preferences: Retained until you withdraw consent or close your account.
When data is no longer required, Ceobet securely deletes or anonymises it so that it can no longer be linked to an individual player.
8 Your Rights
As a Ceobet player, you have the following rights over your personal data. To exercise any of these rights, contact [email protected] with your request. Ceobet will respond within 30 days.
Right of Access
You can request a copy of all personal data Ceobet holds about you. We will provide this in a clear, readable format.
Right to Rectification
If any of your personal data held by Ceobet is inaccurate or incomplete, you have the right to request a correction.
Right to Erasure
You can request that Ceobet deletes your personal data. This right is subject to legal retention obligations — some data must be kept for regulatory reasons.
Right to Restrict Processing
You can ask Ceobet to limit how your data is used while a dispute or correction request is being resolved.
Right to Data Portability
You can request your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.
Right to Object
You can object to Ceobet processing your data for marketing purposes at any time. You can also object to processing based on legitimate interest in certain circumstances.
9 Security Measures
Ceobet takes the security of your personal data seriously. The platform implements a range of technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
- 256-bit SSL encryption on all data transmitted between your device and the Ceobet platform.
- Encrypted storage for all sensitive personal and financial data held on Ceobet servers.
- Access controls ensuring that only authorised Ceobet personnel can access personal data, with all access logged and audited.
- Regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
- Fraud detection systems that monitor account activity in real time for signs of unauthorised access or suspicious behaviour.
Your Responsibility: While Ceobet takes every reasonable step to protect your data, you also play a role. Use a strong, unique password for your Ceobet account, do not share your login credentials with anyone, and contact support immediately if you suspect your account has been compromised.
10 Minors
Ceobet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If Ceobet discovers that a player under 18 has registered an account, that account will be immediately closed, all funds will be forfeited, and any personal data collected will be securely deleted.
If you believe a minor has registered on Ceobet, please contact [email protected] immediately so that the account can be investigated and closed without delay.
11 Changes to This Policy
Ceobet may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or industry best practices. When changes are made, the "Last updated" date at the top of this page will be revised.
For significant changes that affect how your data is used, Ceobet will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the Ceobet platform after any update constitutes acceptance of the revised Privacy Policy.